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                          DEALING WITH DIFFICULT PEOPLE: BRINGING OUT THE BEST IN OTHERS
                          with Dr. Rick Brinkman
                          July 21, 2020, 11 AM - 2 PM Eastern Time
                          10 AM - 1 PM Central Time
                          8 AM - 11 AM Pacific Time
                          $395 (US) per person

                          VIRTUAL SESSION (3-HOUR)

                          REGISTER »
                          Book by Dr. Rick Brinkman
                          Book by Dr. Rick Brinkman

                          DEALING WITH DIFFICULT PEOPLE: BRINGING OUT THE BEST IN OTHERS

                           
                          This program is based on the best selling McGraw-Hill book Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst, co-authored by Dr. Rick Brinkman and Dr. Rick Kirschner, which has been translated into 25 languages. Dr. Brinkman says, "Communication is like a phone number, you need all the correct digits and in the right order." Dr. Rick will share his proven strategies to handle: Whining, Negativity, Attacks, Tantrums, Snipers, Know-it-Alls, Think-They- Know-it-Alls, as well as Yes, Maybe and Nothing people. Dr. Brinkman teaches Conscious Communication?which is based on the belief that good communication skills are the foundation of all relationships and the lifeblood of effective leadership, teamwork, and service.  The examples and practical skills in this seminar will immediately transform behaviors that used to strain all relationships, both business and personal!  It will even include special contexts like email communications, the phone and meetings (both in person and virtual). And with Dr. Brinkman's trademark Educating through Entertainment style of standup comedy and story telling you will have fun doing it.
                          quote start
                          Rick was great! The topic and material was interesting and extremely relevant for all leaders!
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                          DR. RICK BRINKMAN

                           
                          DR. RICHARD BRINKMAN is the developer of Conscious Communication?program and the principal of Rick Brinkman Productions, Inc., a training and development company. He is author of numerous books including the international bestseller Dealing With People You Can抰 Stand: How to Bring Out the Best in People at Their Worst (McGraw Hill), which has been translated into 25 languages. He has co-authored Life by Design and Dealing With Relatives, also published by McGraw-Hill. He is the sole author of Dealing with Meetings You Can`t Stand: Meet Less and Do More. He is the co-author of the McGraw-Hill book Love Thy Customer and the developer of the Conscious Communication University online course with 7 hours of entertaining video and interaction. In 1988 he was one of only 15 people the Tom Peters group approved to do the public excellence seminars. He is frequently used by media as a communication expert and has been featured by CNN, The Wall Street Journal, and Oprah magazine. His clients have included: LucasFilm, IBM, Intel, US Navy at Pearl Harbor, the City of Decatur, the City of Leicester in England, Petronas the National Oil Company of Malaysia, Ford, US Army, FAA, Red Cross, and more. He has been an IMS faculty since 1995 and is a recipient of the Distinguished Faculty Award.

                          TOPICS COVERED

                           

                          Understanding human behavior

                          • What motivates people to act the way they do

                          Avoid problem behaviors before they start

                          Specific strategies and goals for dealing with the ten most difficult human behaviors

                          • Whining, negativity, tantrums, attacks, 憏es?behavior, 憁aybe?behavior, 憂othing?behavior, know-it-all behavior, think-they-know-it-all behavior and sniping.

                          Changing your attitude in order to become a more powerful communicator


                          REGISTER

                           
                          DEALING WITH DIFFICULT PEOPLE: BRINGING OUT THE BEST IN OTHERS
                          with DR. RICK BRINKMAN

                          July 21, 2020, 11 AM - 2 PM Eastern Time
                          10 AM - 1 PM Central Time
                          8 AM - 11 AM Pacific Time
                          $395 (US) per person


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